Legal

Privacy policy.

How Aurelia handles your personal and health information.

Aurelia Care Ltd. (trading as Aurelia) is the data controller for the personal information we collect about you. This summary explains what we collect, why, and your rights under UK GDPR.

What we collect

Contact details, NHS number, date of birth, prescription and consultation records, and payment information for private services.

Why we collect it

To provide pharmacy services, fulfil NHS contractual obligations, meet GPhC professional standards, and (with consent) share clinical summaries with your GP.

How long we keep it

Clinical records are retained for the period required by NHS Records Management Code (typically 10 years from last contact, longer for children).

Your rights

You can request access, correction, or erasure of your data at any time. To exercise a right or raise a concern, email [email protected]. You can also contact the ICO at ico.org.uk.

Contact

Aurelia, 42 Marylebone High Street, Marylebone, London W1U 5HG.